How do I change the battery of the TOO LATE watches?
As the battery is encapsulated within a vacuum container (to ensure water resistance) for the ORIGINAL and LED WATCH models, it cannot be normally replaceable. Once the battery is out of power, the company offers to its customers the opportunity to purchase, at the normal cost of a battery, the entire replacement mechanism. For all other models, the battery is replaceable at any retailer of watches.

Where can I purchase the replacement mechanism of my TOO LATE ORIGINAL or TOO LATE LED WATCH?
You can buy the replacement mechanism of the TOO LATE ORIGINAL and TOO LATE LED WATCH directly from the online shop 

How long does the delivery time for the online shop usually take?The delivery takes different length of time according to the address of recipient. You can read about the delivery time in the Conditions of Sale or in the specific paragraph about shipments.You can ask for further information about your delivery writing an email to 

Withdrawal right
You can make use of your right of withdrawal within 14 days you received the products. For any information about this, please read the section about the right of withdrawal in the Conditions of Sale. 


How can I take advantage of the guarantee? 
You can download the intervention request form under warranty. You have to fill it in entirely, but fist remember to read carefully about the guarantee terms in the Condition of Sale. 
By the way, we remind you that the warranty does not include and does not cover:
- Battery life
- Damage caused by wear and tear and age (eg scratched crystal; alteration of the color and/or the material of non-metallic straps and chains, made of leather, plastic, cloth, Velcro, and the loss of plating). 
- Any damage on any part of the watch resulting from abnormal or abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken glass, etc.), incorrect use that may occur by not following the instructions given by Red Pill S.r.l..
- Indirect or consequential damages of any kind resulting from, for example, use, malfunctioning, defects or lack of precision of TOO LATE watch.
- TOO LATE clock repairs made by unauthorized persons (eg during battery replacement, services or repairs) or the clock changes from its original condition without the supervision of Red Pill S.r.l. 


How do I obtain the instruction manual of a TOO LATE watch or product?
All instruction manuals can be found on our website. You can view, print or download them directly from the related product page. The instruction manual is not present where the use of the product is particularly simple and intuitive. 

How can I find a TOO LATE dealer near me? / How can I find the nearest/closest TOO LATE dealer?
You can use the Store Locator that you can find in this website. You can do a search by address, zip / postal code, city, state or country.

How can I pay for a TOO LATE product on this site?
You can pay with your PayPal account, by credit card or bank transfer (You can also use the payment method Sofort).

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