Orders can be delivered throughout the areas (see Table1) with the exception of the areas commonly referred to as "remote", in example see the European list here below:
- Åland Islands (Finland)
- Livigno (Italy)
- Belarus Melilla (Spain)
- Mount Athos (Greece)
- Campioned’Italia (Italy)
- Ceuta (Spain)
- Russian Federation
- Faroe Islands (Denmark)
- San Marino
- Gibraltar (United Kingdom)
- Greenland (Denmark)
- Channel Islands (United Kingdom)
- Vatican City
- Canary Islands (Spain)
- Cyprus (Northern Cyprus)
- Kosovo (Serbian province)
If the shipment cost is too high, TOO LATE will reserves the right to repay the amount paid and not make the shipment.
The delivery to a specified floor is not considered.
If the Customer requires delivery to a territory other than those listed, he/she can contact Customer Service. However, the Seller can only meet this request if it is technically possible and the Customer agrees to bear all the resulting costs which will have been indicated by the Seller in advance.
Shipping rates and delays
Your order will be handled on the first working day after the date of the order. Working days are from Monday to Friday. You will receive an email that will confirm the delivery; it will also contain a code which you can use to track the order. Since that email, you will receive the order according to the timing indicated in Table1.
Terms of delivery
The Seller has appointed different carriers to transport products ordered. The Customer must sign the delivery note issued to him/her by the carrier on delivery. If it is not possible to deliver the order to the Customer (Customer not in, address wrong or cannot be found, Customer has not provided necessary entry codes, inability to access delivery address, etc.) the carrier leaves to the Customer a note stating that he attempted to deliver the parcel and indicating the procedure to retrieve the parcel. If the delivery is still impossible, the parcel is returned to the Seller and kept by him for 30 calendar days at the Customer’s disposal. Partial deliveries can be made if, for example (but not only in this case), certain products are unavailable. In this case, the Seller will inform the Customer by e-mail to the address provided to it when ordering. The Seller will propose a new delivery time for the products that are unavailable and the Customer will be free to accept this or not. The Seller will bear the additional shipping costs which will not be billed to the Customer. If the Customer refuses the new delivery date, the Seller will reimburse the Customer for the products not delivered at the latest within 7 days after receipt of the Customer’s written refusal.
Inspection on delivery
On delivery, the Customer shall inspect the products and packaging to check whether the products are damaged or not. If the products are damaged, the Customer shall refuse the delivery, specifying the reason.
Transfer of risks
The risk of loss or damage of products ordered is transferred to the Customer when he/she, or a third party designated by him/her, takes physical possession of the products ordered.
Tracking of order
When ordering, the Customer is given an order tracking number. With this number, the Customer can obtain information about the progress of the delivery of the order via the website of the carrier nominated by the Seller, in the section for tracking parcels. The Customer is given the address of the carrier’s website in the order confirmation e-mail. The Customer can also contact the Customer Service if he/she has any questions relating to the tracking of his/her order.
The shipment cost depends on the destination country and on the amount of the order, as follows (VAT included):
Shipment to Italy (2/4 working days):
Shipment to Europe (2/4 working days):
Regarding the following countries:
Bulgaria, Cyprus, Estonia, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Slovakia, Slovenia, Hungary, the following schedule shows the shipping costs (2/4 working days):
For USA – Canada – Russia (3/5 working days):
For the rest of the world (3/7 working days):
Important: customers will pay all the customs duties